If you’re experiencing a black screen with very slow sound immediately after pressing the ‘New Game’ button, you’re experiencing a problem I’ve been having. The solution is simple and quick. It turns out that the game’s installation process doesn’t include the codecs needed to play the game’s cinematics.
The required codecs can be installed directly from the Microsoft Store application on your Windows system. It’s a VP9 codec, here’s the link to the Microsoft Store:
https://apps.microsoft.com/store/detail/vp9-video-extensions/9N4D0MSMP0PT?hl=en-us&gl=us
Once installed, you should be able to play the cinematics and the game will start as it should. Game on!